This unit will be based on The John Lewis Partnership (JLP)
Please begin with an introduction to the organisation. In the introduction, give a brief history of the two main businesses operated, along with how the business is owned by partners. Explain with evidence how successful the business has been over the last five years.
Deadlines for Unit 16
P1, P2, M1 Tuesday 3rd January 2017
P3, M2, D1 Monday 16th January 2017
P4 Friday 20th January 2017
P5, M3, D2 Friday 3rd February
P1 describe the internal and external factors to consider when planning the human resource requirements of an organisation
P2 describe how the skills that employees require to carry out jobs in an organisation are identified
M1 explain why human resource planning is important to an organisation
Pages 4 – 15
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Describe the internal and external factors which would affect JLP.
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How would JLP specifically consider the factors when planning their human resources requirements?
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Explain why human resource planning is important to JLP.
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Use PIC to explain the impact of good (or bad) Human Resource Planning.
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Pages 4-12
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Describe how JLP will identify the skills that employees require, to carry out their jobs
Pages 13 – 15
P3 outline how an organisation motivate its employees
M2 compare the use of motivation theories in an organisation
D1 suggest, with justification, ways of improving motivation in an organisational setting
Pages 16 – 25
For this task we need to have a good understanding of an organisation, and how the staff reacts to changes etc. For this reason I would like you to focus on Pool Hayes Academy. You may look at the school as a whole, or simply the sixth form. The employees are the staff but the pupils are clearly involved in the process, so you should consider both.
P3
Outline how Pool Hayes motivates its pupils and staff. You should talk to a head of house or head of sixth form and make notes.
In your report, ensure you fully explain the application of motivation theories Taylor, Mayo, Maslow, Herzberg, McGregor, McClelland, Vroom. You may see links to only some of the theorists. You will therefore spend more time on these theorists.
M2
Compare the use of motivation theories at Pool Hayes Academy.
Using the knowledge you have gained in P3 you are to compare the use of motivation theories. Compare three to four theorists which you feel have the greatest impact at Pool Hayes
D2
Suggest, with justification (JJSDR) how Pool Hayes could improve its motivation for the pupils, or staff
P4 explain how organisations obtain the cooperation of their employees
Pages 26 – 34
Explain how the JLP gains co-operation of their employees. You will need to talk about:
Contracts:
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What is a contract? One sentence in your own words
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What does it include? Pay, Hours of work, leave, Notice Period, Pension
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How a contract helps JLP to encourage their employees to perform well - one paragraph
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(Explain how having a contract with details about working hours etc stops confusion etc.)
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What Contracts do JLP offer.
Communication:
Identify how JLP communicates with their employees. Give examples.
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(E.g. they email office employees with messages such as staff bulleting which shows...)
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(E.g. they put up information on the staff noticeboard in the canteen)
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b. Explain how communication helps JLP to gain co-operation from their employees. Give examples.
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E.g. How putting up information on the staff noticeboard will help gain co-operation
Culture
How to the principles of the JLP create and maintain their culture
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What other opportunities are there for partners to benefit from JLP, which maintain the culture and motivation. (research any training they offer which is NOT work related, or social events and offers)
Disciplinary procedures:
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Identify and explain the stages and explain why disciplinary procedures might be used.
Grievance procedures:
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What is it? How does it help JLP to gain co-operation of their employees.
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E.g. if an employee feels bullied by a member of a management, they will know who to speak to. If this matter is dealt with efficiently this leads to…
P5 explain how employee performance is measured and managed.
M3 explain how the results from measuring and managing performance inform employee development.
D2 assess the importance of measuring and managing employee performance at work
Pages 34 - 41
P5 How does Pool Hayes monitor staff performance?
1. Explain what is Performance management:
Include:
i. Performance indicators (achievement against targets); Talk about the grades that people use as indicators
ii. goal theory; How might this help improve performance
iii. SMART targets (specific, measurable, achievable, realistic, time-bound)
iv. bench-marking
Explain how it helps to monitor students and staff and why the school does it?
2. Managing performance:
a. What it is – probation; appraisal; supporting employees (eg mentoring new employees, monitoring); occupational health; managing workloads; delegating authority; responsibility; competence; linking rewards to performance; discipline; employee development(training, learning, accelerated promotion, personal, professional)